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Forum Discussion
GrantN
7 days agoNew member | Level 2
Dropbox options not appearing when right clicking in Explorer on Windows 11
I am running latest versions of Windows 11 and Dropbox using just a single Dropbox account login. When I go into File Explorer, the right click option to see Dropbox has disappeared. I read a few of the possible solutions on this site, especially the one about max 15 Overlay Identifiers and the suggestion to move the options around to ensure Dropbox appears inside the first 15 in the Registry list. However, if you look at below, OneDrive is using positions 1-7 and Dropbox is using 8 to 17. I am not sure how to manage this without causing problems with OneDrive. Any help will be very much appreciated!
Hi GrantN, thanks for joining the Community!
In addition to what Mark said, regarding the registry, you can add more spaces before the Dropbox entries to place them at a higher priority than those of OneDrive. However, do bear in mind that any edits to the registry could result in unexpected behavior in general, and not just with Dropbox, so only amend them if you're certain of what you're doing.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, to see if this changes the registry items for you?
Keep me updated with any progress!
4 Replies
- GrantN4 days agoNew member | Level 2
Hi Jay,
Thanks! reinstalling seems to have fixed the issue. Will monitor it and see if stays fixed, or reverts back. Thanks again! :) - GrantN4 days agoNew member | Level 2
Hi Mark,
Yes, Dropbox def is running, with Icon present in the system tray. Dropbox is located inside User Folder, away from and same level as OneDrive folders. Everything with Dropbox is working as expected, incl cloud sync etc. Just no Dropbox on right click of files or folders, so cannot easily pick-up the Link to pass to others. - Jay5 days ago
Dropbox Community Moderator
Hi GrantN, thanks for joining the Community!
In addition to what Mark said, regarding the registry, you can add more spaces before the Dropbox entries to place them at a higher priority than those of OneDrive. However, do bear in mind that any edits to the registry could result in unexpected behavior in general, and not just with Dropbox, so only amend them if you're certain of what you're doing.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, to see if this changes the registry items for you?
Keep me updated with any progress! - Mark6 days ago
Super User II
I assume you have checked the usual and that Dropbox is actually running?
Also, you havent got the Dropbox folder inside of the OneDrive one or viceversa have you?
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