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Stirling Projects's avatar
Stirling Projects
Explorer | Level 4
3 years ago

Dropbox Paper - "Dropbox refused to connect" when inserting video on paper

I am suddenly getting this error when uploading video links to dropbox paper.  Images seem to upload ok - but this video (uploaded to dropbox), won't load on the paper document I'm creating.   I'm us...
Dropbox Paper
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi tobiaspe, thanks for messaging the Community!

 

Could you try using incognito/private browsing mode without any extensions running, and even resetting your browser entirely?

 

Keep me updated with any progress!

tobiaspe's avatar
tobiaspe
Explorer | Level 3
3 years ago

I tried all that I'm afraid, still the same problem.

 
In addition I was not able to login at all using Google Sign-In.
 
I used my iPhone to create a new password but when I manually enter it on my Mac I get "Two-step verification text message couldn't be sent."
 
I am now locked out of my account on my Mac. Is this a saved password issue?

 

 
/Tobias

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