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john1911
5 years agoHelpful | Level 6
Dropbox stops syncing after wakeup from sleep
For the last few weeks, Dropbox has stopped synching after my computer wakes up after sleep. YES, I know it doesn't sync when sleeping, but it should resume when the computer is woken up. It used f...
- 5 years ago
For anyone that cases what the solution was, apparently Dropbox has recently instituted a limit on the number of devices that you can sync. Of course, they don't give you ANY notification that you've exceeded the limit and your device is no longer being synced, that would have been far too easy. I had to go digging around in the options on the Dropbox.com site to finally find that it had more than three devices linked and they were just ignoring any extras. No message, no warning, just crickets when you tried to sync something from one of the "unfavored" devices.
I'm also a bit surprised that Dropbox support doesn't know this, it has to be a pretty common issue with all the portable devices we now own! Some simple notification from the application would have been all that would have been required to know what was going on here, but I guess that's asking too much! :confounded:
For anyone else that runs into similar issues, look under your Dropbox account on the web, Settings, Security, and scroll down and you'll find Devices. If you have more than three, there is a notification that you can only have three devices, not exactly obvious until you start trolling all the options and settings!
john1911
5 years agoHelpful | Level 6
I haven't changed anything since before it stopped working. I just use Microsoft's security and MalwareBytes, they've been installed for a long time. Other than their normal updates, no changes. They're also not alerting to any security issues with Dropbox, or anything else for that matter. I'm at a loss as to what happened to it.
Windows is up to date.
john1911
5 years agoHelpful | Level 6
For anyone that cases what the solution was, apparently Dropbox has recently instituted a limit on the number of devices that you can sync. Of course, they don't give you ANY notification that you've exceeded the limit and your device is no longer being synced, that would have been far too easy. I had to go digging around in the options on the Dropbox.com site to finally find that it had more than three devices linked and they were just ignoring any extras. No message, no warning, just crickets when you tried to sync something from one of the "unfavored" devices.
I'm also a bit surprised that Dropbox support doesn't know this, it has to be a pretty common issue with all the portable devices we now own! Some simple notification from the application would have been all that would have been required to know what was going on here, but I guess that's asking too much! :confounded:
For anyone else that runs into similar issues, look under your Dropbox account on the web, Settings, Security, and scroll down and you'll find Devices. If you have more than three, there is a notification that you can only have three devices, not exactly obvious until you start trolling all the options and settings!
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