Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
paul20
4 years agoHelpful | Level 6
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discussion of this question in the past, and I can find several users having significant problems with 12.3 as recently as this morning (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/High-CPU-Usage-after-updating-MacBook-Pro-to-MacOS-Monterey-12-3/td-p/583880), but not anywhere where Dropbox can say that 12.3 is actually supported. As of 3 weeks ago, the most that was said was that it was not fully supported yet. Since then there has been a conspicuous silence. (The issue, of course, is that Apple finally completely banned the file system extension Dropbox was using, per what they had been promising for years.)
Is 12.3 officially supported? What are the limitations associated with running Dropbox in 12.3, if any?
93 Replies
Replies have been turned off for this discussion
- dogwooddrive4 years agoExplorer | Level 4
I'm sorry, but this is unacceptable. I've been a Dropbox user for a decade and the last 2 years have turned my positive feelings for the platform into spite. I used to suggest Dropbox as a solution to at my job and to clients. I would never do that in 2022. I've already downgraded my account from the absurd "Pro" service and will unsubscribe entirely if this new deadline is not met promptly. You had runway and now you've had 2 full years. A company of this size not fully supporting MacOS is pathetic and inexcusable.
- arndtk4 years agoHelpful | Level 5
i have just cancelled my contract and will switch to iCloud. i will not continue to support this bad game.
- andrewmatoxy4 years agoHelpful | Level 6
18 months since the announcement, and how many years since it became clear this change would be coming? Pathetic.
- hahsbdidjeb4 years agoNew member | Level 2Oke
- JOfE4 years agoExperienced | Level 11
Apple will be on to macOS Ventura/ macOS 13 by then. Good luck!
- johan watt124 years agoExplorer | Level 3
Greetings, I have been looking for somewhere to read a statement that Dropbox is compatible with macOS 12.3, even though the operating system was released a few weeks ago and is now being replaced by 12.3.1 with zero-day security fixes. This question has been discussed in the past. I have also found several users who have been experiencing significant problems with 12.3 as recently as this morning. However, I have not been able to find any place where Dropbox can claim that 12.3 is actually supported. As of three weeks ago, the most that were said about this product was that it wasn't fully supported yet. As a result, there has been conspicuous silence since then. In reality, the issue is that Apple has finally completely banned the file system extension that Dropbox was using. Apple had promised for years that it would do so.
Could you please let me know if 12.3 is officially supported? Can you tell me if there are any limitations associated with running Dropbox in 12.3?
- catrahal4 years agoHelpful | Level 5
The last post on the upgrade for Mac Monterey support was in April (or have I missed something). The latest updates to Monterey, now at 12.5.1, still have issues with Dropbox. It appears, from the analysis that I have had done to my machine, that the slowdowns I am experiencing (beachballing ALL the time and slow open for apps) are linked to Dropbox. Is anyone else having the same issue?
- marksc1114 years agoHelpful | Level 6Only for the past 4+ years. It's the Dropbox gold standard of mediocre software we keep coming back for. My solution recently is to revoke Dropbox's login at startup privileges and only launch it now and then to let it sync, then quit the app again. Which is a terrible way to live but better than letting DP waste your Mac's resources...
- catrahal4 years agoHelpful | Level 5
Thanks for the tip. I will do that until I get my files moved. I was using Dropbox long before becoming a Mac user. But yes, it may be past time to make the switch.
- rfog4 years agoCollaborator | Level 9
It seems that Dropbox subscribes to the entire file system events, not only for the Dropbox folder but for entire disk. That means that each disk operation calls a block of code located in Dropbox code and seems that code is not fast. I don't know if it is slow because it is not well optimized or it is result of the operations that are done by it comparing with Dropbox file catalog.
At least Microsoft recommends subscribing only to the monitored folders and only those to avoid general slowdowns and even crashes due to custom code issues. As Dropbox does it, absolutely any disk operation (read, write, copy, move, attribute change) is checked by Dropbox. I'm not sure what part can be dangerous in relation to privacy, but surely it is in relation to performance.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!