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hamaryu's avatar
hamaryu
New member | Level 1
2 years ago

Dropbox unexpectedly quits on Windows 10.

I have 4 sync computers and 1 cell phone It's normal on the website, it's normal on the cell phone, but two computers and two laptops Even if you synchronize, it will end, and it will end eve...
desktop
Error Messages
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi hamaryu! Hope you donโ€™t mind if I jump in here.

Before troubleshooting further, can you clarify if youโ€™re currently seeing the small Dropbox icon in your system tray (at the bottom right corner of your screen)? If you do, Iโ€™d like you to hover over it and let me know the app version it shows.

hamaryu's avatar
hamaryu
New member | Level 1
2 years ago

์ฒ˜์Œ์—๋Š” 212.4.5767์ด
์ „ํ˜€ ์ „ํ˜€ ๋ฐฉํ•ด๊ฐ€ ๋˜์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค.
213.3.4408๋กœ ์—…๋ฐ์ดํŠธ๋˜์–ด
ํ˜„์žฌ ์ฆ์ƒ์€ Home Computer 1๋Œ€, Office Computer 1๋Œ€, Share Computer 1๋Œ€, ๋…ธํŠธ๋ถ 1๋Œ€์—์„œ ๋ฐœ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 
์…€๋งŒ ๊ตฌ์„ฑ์ž…๋‹ˆ๋‹ค.

๋“œ๋กญ๋ฐ•์Šค ์žฌ์‹œ์ž‘ ๋ˆ„๋ฅด๋ฉด 20์ดˆ ์•ˆ์— ๋‹ค์‹œ ๋‚˜์˜ค๊ณ  '๋‹ซ๊ธฐ' ๋ˆ„๋ฅด๋ฉด ์™„์ „ ๊บผ์ ธ์š”.
5๋…„์งธ ์“ฐ๊ณ  ์žˆ๋Š”๋ฐ ์ฒ˜์Œ์ด๋ผ ์ •๋ง ๋‹นํ™ฉ์Šค๋Ÿฝ๋„ค์š”

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    ์•ˆ๋…•ํ•˜์„ธ์š” hamaryu, ์ถ”๊ฐ€ ์ •๋ณด๋ฅผ ์ œ๊ณตํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค! Windows 10 ์ปดํ“จํ„ฐ์—์„œ๋„ ๊ณ ๊ธ‰ ์žฌ์„ค์น˜ ๋‹จ๊ณ„๋ฅผ ๋”ฐ๋ฅผ ์ˆ˜ ์žˆ์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋ฐœ์ƒํ•œ ๋ฌธ์ œ์— ๋Œ€ํ•ด ์ž์„ธํžˆ ์•Œ๋ ค ์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”?

    --

    Hey hamaryu, thanks for the added info! 

    You should be able to follow the steps for following an advanced reinstall even on a Windows 10 machine. 

    Can you let me know more in regards to the issue that you face?

    • hamaryu's avatar
      hamaryu
      New member | Level 1
      2 years ago

      All pcs are Windows 10 and I've only done high-end reinstallations at home, but it didn't work yesterday after 6 hours of fighting
      I'll try it again at the office computer now

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Sure thing hamaryu!

        Take your time, and I'll be waiting for your updates.

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