Forum Discussion

bellestarr99's avatar
bellestarr99
Explorer | Level 3
3 years ago

error 0x80004002

I've used dropbox for years but today it is a mess. Sent images from my android phone to desktop but they only show up on the webpage not in my library so I can't upload them to a selling website. Tr...
desktop
Error Messages
Setting up the apps
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional info, bellestarr99.

 

You might want to try a more advanced reinstall of the app, which should help in this case.

bellestarr99's avatar
bellestarr99
Explorer | Level 3
3 years ago

I had tried that one a few times....same error

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for trying, bellestarr99.

     

    Well, since this is indeed a Microsoft error, I would actually suggest reaching out to Microsoft at this point.

     

    You should also be able to find more info about it in this Microsoft article.

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