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Error Connection Timed out
All the Windows PCs on my network this morning, regardless of version of Windows receive an ERR_CONNECTION_TIMED_OUT when trying to access www.dropbox.com. The OSX machines are fine. All receive IP (Address, DNS) info from DHCP server, all use same firewall that has no rules blocking outbound connections. I tried using Google DNS servers, same result. Does not seem to be a DNS issue as a ping to Dropbox from those PCs return the IP address correctly.
It is obviously something on my network, but why only the Windows machines?
34 Replies
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- Lusil
Dropbox Staff
Different browsers, Incognito, different Windows versions on different PCs and the link you posted above, all same result.
ERR_CONNECTION_TIMED_OUT
Here is a Tracert result
[IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]
- Lusil
Would it be possible to send it to a different email address? I don't have access to that email address, it belongs to an actual dropbox user, I am just internal support and don't actually use DropBox.
I have also now tried bypassing my entire network/firewall. I have connected a Windows 10 machine directly into my ISPs router, using one of my public IPs available to me and I have same result.
I have no issues accessing any other websites I try, other than www.dropbox.com
The issue is either my ISP or dropbox.com with packets originating from my ISP network
- Lusil
I am experiencing the same issue on my Windows PC however do not have a problem connecting on the same network via the Android App.
Glad to hear we are not the only one. So, just to confirm, you are experiencing connection issues from only your Windows PC from the same network to Dropbox.com?
Also, who is your ISP?
- Lusil
