Forum Discussion

jubbins's avatar
jubbins
Helpful | Level 6
4 years ago

Every since the latest update, double clicking on a file doesn't open it. Super frustrating.

Now everytime I want to open something I have to right click and use the Open With feature.   Have tried re-install and restart multiple times.
desktop
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey jubbins, sorry to see you're having trouble with this.

 

Are you seeing this only with files in Dropbox or other folders as well?

 

And if you close the Dropbox app and then try to double-click on a file, does it open then?

  • jubbins's avatar
    jubbins
    Helpful | Level 6
    4 years ago

    This happens with the Dropbox app closed and open.

     

    Please see the other thread above for a similar case. This happens with any file that has the cloud/arrow icon (not synced).

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi jubbins, if you're still experiencing this issue, please could you contact the support team directly in order for them to investigate the matter further on their end.

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