We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jubbins
4 years agoHelpful | Level 6
Every since the latest update, double clicking on a file doesn't open it. Super frustrating.
Now everytime I want to open something I have to right click and use the Open With feature. Have tried re-install and restart multiple times.
jubbins
4 years agoHelpful | Level 6
This happens with the Dropbox app closed and open.
Please see the other thread above for a similar case. This happens with any file that has the cloud/arrow icon (not synced).
Jay
Dropbox Community Moderator
4 years agoHi jubbins, if you're still experiencing this issue, please could you contact the support team directly in order for them to investigate the matter further on their end.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!