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SGilbert's avatar
SGilbert
Explorer | Level 4
3 years ago
Solved

fileproviderctl crash on Mac OS

I just installed OS 13.6 and Dropbox 183.4.7058

One or both is crashing ever few minutes!  Anyone else?  Cure?

Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞

  • Hi SGilbert, thanks for bringing this to our attention.

     

    Could you try reinstalling the app, without uninstalling it first, by clicking this link?

     

    Keep me updated with any progress!

12 Replies

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  • mossappeal's avatar
    mossappeal
    Explorer | Level 3
    2 years ago

    I believe its Version 187.4.5691

    I have sent about three screenshots, but here's another... 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey mossappeal - sorry to jump in, but could you try the offline installer from this page and let us know if you notice any difference?

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