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Forum Discussion
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change.
Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu).
Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet.
Has anyone found a fix or workaround to restore the Finder context menu actions?
Thanks!
14 Replies
I'm seeing the same issue on macOS Tahoe 26.1, the Dropbox Finder Extension is running but there is no Finder integration- no sync status icons or contextual menu items.
I've tried an Advanced Reinstall with no change.
I'm seeing that the slide switch to enable Dropbox File Provider under Login Items & Extensions is turning itself back off after enabling.
Otherwise file changes are syncing, but no way to manage files from the Finder.- Megan
Dropbox Community Moderator
Hey MartinCasanova!
I just checked the email and the agent mentioned that they're going to escalate your case to our specialized team. Hang tight, I understand how important this is for you.
Thank you for your patience!
Hi, Megan. They still don't know what's the issue (it's been a week). That's why I was trying to see if I was the only user with this issue or if this was something common.
- Megan
Hi MartinCasanova, thanks for posting here today!
First of all, great job troubleshooting this on your end. I did some digging in our system, and I was able to locate your ticket number with our support team.
It looks like one of our agents is already looking into your request. I was also going to suggest an advanced reinstall, but if you're having trouble with that then it'd be better to wait for the agent to reply back to you. I'm suggesting that since all the info you've provided is gathered there, and they have the necessary tools to guide you.
Let me know more, and we'll take it from there!
