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MartinCasanova's avatar
MartinCasanova
New member | Level 2
24 days ago

Finder context menu missing for Dropbox files on macOS

Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change.

Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu).

Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet.

Has anyone found a fix or workaround to restore the Finder context menu actions?

Thanks!

desktop
Mac
sync

14 Replies

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  • Juhn's avatar
    Juhn
    Explorer | Level 4
    3 days ago

    dmg image won't mount...

    double click does nothing.

    contextual menu "open with" neither...

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 days ago

    If the DMG file isn't mounting, this could be a potential issue with the Mac device.

    Could you try rebooting the Mac to see if this helps when reinstalling the desktop app?

  • Juhn's avatar
    Juhn
    Explorer | Level 4
    3 days ago

    ok. will try later. right now Mac is in use...

    But many thanks for the support, so far...

    will let you know how it went...

  • Juhn's avatar
    Juhn
    Explorer | Level 4
    24 hours ago

    unfortunately, the error persists.

    after installation the smart icons still missing in finder view.

    finder contextual menu items exist.

    any further suggestions?

    thx

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