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Forum Discussion
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change.
Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu).
Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet.
Has anyone found a fix or workaround to restore the Finder context menu actions?
Thanks!
14 Replies
unfortunately, the error persists.
after installation the smart icons still missing in finder view.
finder contextual menu items exist.
any further suggestions?
thx
ok. will try later. right now Mac is in use...
But many thanks for the support, so far...
will let you know how it went...
- Jay
Dropbox Community Moderator
If the DMG file isn't mounting, this could be a potential issue with the Mac device.
Could you try rebooting the Mac to see if this helps when reinstalling the desktop app?
dmg image won't mount...
double click does nothing.
contextual menu "open with" neither...
Hi,
Same issue here: No smart icons in Finder view.
contextual finder menu exists/displaying
File provider extension active.
Tahoe 26.1
Dropbox version v238.4.6075
please, solve
Thanks
- Walter
Thanks for keeping us in the loop on this MartinCasanova - glad to hear it's sorted now.
Let us know if anything else comes up!
After several days of trying different things with the assistance of Dropbox Support, we realized I wasn't being able to activate File Provider. We tried many things (so many that I can't say for sure what was the issue), but after activating File Provider, logging out and logging in again, the context menu reappeared. This was a first for me, I never had this issue, and I've installed Dropbox on many iMacs and MacBooks in the past. So yeah, it's a weird glitch and Dropbox Support ended up solving it.
- Megan
Hey macnology!
Still stuck with this, or did you work some magic and fix it? Either way, we'd love to know what fixed it for you, or if you still need some help.
