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surutjshah's avatar
surutjshah
Explorer | Level 4
6 months ago

How can I reset my Dropbox Passwords app device limit?

Email: 

Issue details: I have reached the device limit for Dropbox Password, Application, kindly help me reset this to 0.

Dropbox Passwords

13 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi again, surutjshah! I went through all of the info you've provided one more time and I can see there's a browser on your Windows device currently linked to your Dropbox account (as shown in the screenshot of your Security tab). 

    Can you please check it once again to make sure the Dropbox Passwords extension isn’t installed and connected there?

  • surutjshah's avatar
    surutjshah
    Explorer | Level 4
    6 months ago

    As suggested I have also removed the windows login from the security section and tried to relogin to the andriod app still the same errror

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey there, surutjshah!

    I just reached out to your Community-linked email address, in order for us to have a closer look into this. 

    Reply back to me, and we'll take it from there. Thanks!

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