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orchidea18's avatar
orchidea18
Helpful | Level 5
8 years ago
Solved

How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

How do I prevent Dropbox using so much memory on my computer? I already use SmarSync.  
desktop
Setting up the apps
Storage space
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hi there, if you’re using Smart Sync, and your files are online-only, then they shouldn’t be taking up any space on your device.
 
Could you let us know more about this matter with a screenshot showing the space on your computer and why you believe it’s affecting it? Thanks!
  • orchidea18's avatar
    orchidea18
    Helpful | Level 5
    8 years ago

    I meant RAM. Dropbox is usung a lot if RAM- about 350 MB and my computer runs very slow, and is difficult to use. Dropbox uses 5 or 6 times more RAM than any ither program, even after using SmartSync on mist if my files.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 years ago
      Thanks for the clarification. Since RAM and CPU usage are closely related, could you check out the possible symptoms of the excessive RAM amounts in this article.
       
      Let us know how it goes!
       
      Mod note: edited to update link in post [last updated 2022]
      • tequejas's avatar
        tequejas
        Helpful | Level 6
        7 years ago

        Jay, that page goes to a 4xx Page. 

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