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orchidea18's avatar
orchidea18
Helpful | Level 5
8 years ago
Solved

How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

How do I prevent Dropbox using so much memory on my computer? I already use SmarSync.  
desktop
Setting up the apps
Storage space
sync
tequejas's avatar
tequejas
Helpful | Level 6
7 years ago

Jay, that page goes to a 4xx Page. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks tequejas, I’ve amended it now, we’ve recently changed the domain for the Help Center, so the link should point to the correct location.

    • Fast4Gd's avatar
      Fast4Gd
      Helpful | Level 5
      7 years ago

      Also, is it basically Synching EVERY file, EVERY day?

      I need to keep a lot offline as my Internet is not always very reliable. 

      But I also have a lot of old files I draw on.

      Is there only other option to have more RAM speed on the laptop? 

      Thank you

      • tequejas's avatar
        tequejas
        Helpful | Level 6
        7 years ago

        There's no oficcial solution. The App will drain all your RAM when synching. My fastest solution is:
        · If you have to upload many files, let the computer all night do so. 
        · Use selective folders to Sync, that way your app will have less files to be looking for. 

        Get more RAM, Dropbox app LOVES taking it all RAM it can to upload files. 

    • gm2020's avatar
      gm2020
      Helpful | Level 6
      6 years ago

      This is no solution. I can't even open pdf files because the QTwebengine process that Dropbox uses is utilizing all of my RAM & CPU usage. So there's no need for Dropbox to store my pdf files if I can't even open them!!!!!!!!!!!!

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Hi gm2020, could you let me know if you tried all the steps in that article to see if it helps reduce the CPU/RAM usage of the Dropbox desktop application?

        Keep me posted!

    • jay2020's avatar
      jay2020
      Helpful | Level 5
      6 years ago

      Hi, this is crazy that my Dropbox syncs everything from my computer, it fills up Dropbox, I want to stop sync!! it drives me crazy!! and I can't find customer help on this, all I got is sale AD want me to upgrade my dropbox, that's crazy!! Dropbox has no customer service at all!! 

      • traaa's avatar
        traaa
        New member | Level 2
        6 years ago

        That's dropbox, still using 280MB memory while sync has been paused for several minutes. I guess the consensus from this thread is there's no fix and to choose a different provider. OK

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