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Forum Discussion
orchidea18
8 years agoHelpful | Level 5
How do I prevent Dropbox using so much memory on my computer? I already use SmartSync
How do I prevent Dropbox using so much memory on my computer?
I already use SmarSync.
- 8 years agoThanks for the clarification. Since RAM and CPU usage are closely related, could you check out the possible symptoms of the excessive RAM amounts in this article.Let us know how it goes!Mod note: edited to update link in post [last updated 2022]
Walter
Dropbox Community Moderator
6 years agoHi there websistant; I'm sorry to hear you're also facing issues with high CPU usage on your Mac.
I'd really like to help look into this matter so would it be OK with you if I reached out via the email address that's connected with your profile here so we can have a further look into this with all of my tools at our disposal?
Whenever you get some spare time, please let me know here and we'll take it from there.
While we're at it, have you consulted the relevant Help Center article which goes through the possible culprits? In case you did, what were your findings?
BigAlUK99
6 years agoNew member | Level 2
The easiest way to stop DropBox from using around 1/3rd of a GigaByte of memory when it actually does nothing with it is...
to simply uninstal it.
There are a large number of cloud providers (1&1-Ionis, Microsoft, Google, etc) whos apps steal far less memory for wastage when they are not doing anything - which, lets face it, is 99.999...% of the time!
If DropBox can't be arsed to sort this TRIVIAL amendment to their code, then they don't really deserve to be a cloud-player anymore.
- pjp66 years agoNew member | Level 2
The big three cloud storage providers claim the right to look at your files, which is bad enough. I looked into using Microsoft and Google but they go to the extreme and actually claim the right to delete users' files. I wanted to switch my business to all Microsoft services when I read that in their terms. I can't risk client data being deleted by corporate bullies, "accidental" or otherwise.
Unfortunately, "wokeness" is more important than trustworthiness these days.
Moreover, the most profitable support is the Dogbert model of assigning customers increasingly difficult and inconvenient tasks until they give up.
Dropbox is a memory hog. If that is causing issues for you then
- Don't use Smart Sync
- Quit Dropbox
- Run Dropbox periodically to sync your files to the cloud
As an alternative to Dropbox, the only other cloud storage provider that I know of that doesn't explicitly claim the right to delete your data in its terms of service is box.com. Beware of changes to terms of service though.
- Savo96 years agoNew member | Level 2
I also have the issue and it's driving me crazy.
All the files on my Drop Box are Smart synced so nothing on my Mac but every so often dropbox starts to sync and the memory and CPU go crazy. Even when it's not syncing the memory and CPU is working with loads of resource to DropBox.
My Mac has a great processor 2.4 GHz Intel Core i9 with 32 GB memory. However, the majority of the resource is going on DropBox.
Before you ask, yes I have been through those steps.
As soon as I turn drop box off - everything returns to normal.If there isn't a soultion to this soon I will just move everything to iCloud.
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