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Forum Discussion

orchidea18's avatar
orchidea18
Helpful | Level 5
8 years ago
Solved

How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

How do I prevent Dropbox using so much memory on my computer? I already use SmarSync.  
desktop
Setting up the apps
Storage space
sync
tequejas's avatar
tequejas
Helpful | Level 6
6 years ago

BigAlUK99 I have just cancelled my Dropbox pro after many problems, like memory stealing, and when i send a link to my clients, they see first an invitation to join Dropbox before download the file... BUT I WAS PAYING FOR PRO TOOLS because i need something simple, open link-download a file, not promoting Dropbox to take my customers to join their business... Solution: change the last 0 from a link to 1.

When i send a JPG file for printing for example, they see a "preview" and that confuses them, downloading the low-res version. After contacting support they suggested me to zip the file... OKAY.

And the last one, while uploading a PNG file (transparency), and downloading on my iPhone it looses its alpha channel. Support said that engineers thaught that i't would be better to have PNG with NO ALPHA CHANNEL.

I ended up using iCloud. Cheapper, simpler, faster.

RJLeonardo's avatar
RJLeonardo
Helpful | Level 5
6 years ago

The new app is horrible for memory and CPU waste. I have been with Dropbox since 2010 and never has reliability been this poor as this desktop application version.  Problems started immediately after the latest major GUI and features change. 
The new desktop application is flawed for a number of users.  I had to uninstall it from my work terminal today.  Will likely have to do the same with a laptop as it too is being halted to a crawl when trying to use the software. 
I'll just use the browser for now and not have synchronisation I guess.  

 

Is there any way to install the old, stable desktop software?

 

  • eabe's avatar
    eabe
    Explorer | Level 4
    6 years ago

    Dropbox team:

    I am also experiencing high memory (RAM) footprint on the Dropbox app running on my machine (MacOS 10.15.3). I have less than 40% of my 2.0TB space used and the great majority of my files are remote (smart sync).

     

    Yet, the Dropbox app is taking over 2.8GB of RAM on my machine!

    Killing the Dropbox app helps but it ends up eating RAM again over time. Needless to say that this is a deal breaker, I cannot afford this kind of memory footprint on my systems.

     

    Can you provide some guidance please?

    Thank you.

  • tequejas's avatar
    tequejas
    Helpful | Level 6
    6 years ago

    eabeI moved to iCloud, is cheapper and if ur'e using a mac u'll see better results..

    BUT... sometimes it freezes too while uploading many files, but less than DB.

     

    and it's kind of harder to use due to sharing links, but i preffer to do some more clics but had a better service.

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