Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
orchidea18
8 years agoHelpful | Level 5
How do I prevent Dropbox using so much memory on my computer? I already use SmartSync
How do I prevent Dropbox using so much memory on my computer?
I already use SmarSync.
- Thanks for the clarification. Since RAM and CPU usage are closely related, could you check out the possible symptoms of the excessive RAM amounts in this article.Let us know how it goes!Mod note: edited to update link in post [last updated 2022]
28 Replies
Replies have been turned off for this discussion
- pjp66 years agoNew member | Level 2
The big three cloud storage providers claim the right to look at your files, which is bad enough. I looked into using Microsoft and Google but they go to the extreme and actually claim the right to delete users' files. I wanted to switch my business to all Microsoft services when I read that in their terms. I can't risk client data being deleted by corporate bullies, "accidental" or otherwise.
Unfortunately, "wokeness" is more important than trustworthiness these days.
Moreover, the most profitable support is the Dogbert model of assigning customers increasingly difficult and inconvenient tasks until they give up.
Dropbox is a memory hog. If that is causing issues for you then
- Don't use Smart Sync
- Quit Dropbox
- Run Dropbox periodically to sync your files to the cloud
As an alternative to Dropbox, the only other cloud storage provider that I know of that doesn't explicitly claim the right to delete your data in its terms of service is box.com. Beware of changes to terms of service though.
- Savo96 years agoNew member | Level 2
I also have the issue and it's driving me crazy.
All the files on my Drop Box are Smart synced so nothing on my Mac but every so often dropbox starts to sync and the memory and CPU go crazy. Even when it's not syncing the memory and CPU is working with loads of resource to DropBox.
My Mac has a great processor 2.4 GHz Intel Core i9 with 32 GB memory. However, the majority of the resource is going on DropBox.
Before you ask, yes I have been through those steps.
As soon as I turn drop box off - everything returns to normal.If there isn't a soultion to this soon I will just move everything to iCloud.
- Noula6 years agoExplorer | Level 4
Or use Google Drive. I dumped Dropbox, it's a memory hog.
- chrysotheras6 years agoHelpful | Level 5
Tried everything but no joy from any of the recommended here solutions to prevent Dropbox from resource hogging my laptop. I had to uninstall the app eventually and resort to the on board -not very reliable- Microsoft OneDrive cloud, ...until Dropbox works out a solution to this problem.
- chrysotheras6 years agoHelpful | Level 5
....Thanks for the tip!
... Google Drive is waaaay better (faster & more intuitive) than MS OneDrive or Dropbox
... plus it gives you 15 Gb free (instead of 4 or 5)
- jay20206 years agoHelpful | Level 5
Dropbox drives me crazy, I think it syncs everything from my computer, I just can't find where I can stop it! I can't find Customer support to help me, it's really bad! all I see is sales AD to ask for upgrade my dropbox. it's been a few weeks, I want to delete Dropbox. it's just so crazy, NOT convenient to use at all!!!
- jay20206 years agoHelpful | Level 5
Hi, this is crazy that my Dropbox syncs everything from my computer, it fills up Dropbox, I want to stop sync!! it drives me crazy!! and I can't find customer help on this, all I got is sale AD want me to upgrade my dropbox, that's crazy!! Dropbox has no customer service at all!!
- traaa6 years agoNew member | Level 2
That's dropbox, still using 280MB memory while sync has been paused for several minutes. I guess the consensus from this thread is there's no fix and to choose a different provider. OK
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!