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Forum Discussion
Heather G.6
11 years agoNew member | Level 1
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?
Thanks
I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application
48 Replies
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- Claire G.1011 years agoNew member | Level 1
Hi everyone!
Thanks Rajat and Piet Hein for your solutions!
Dropbox integrates with Finder in order to help you share files easily or display the sync status on the overlaying icons :)
Indeed, in your activity monitor, you should be able to look for every Dropbox instances and Quit/Force Quit them.
If you can't force quit "Dropbox Finder Integration" and you're running Yosemite 10.10.0, you can disable it manually.
Click on the Dropbox icon in your menu bar, then click on the gear icon and go to Preferences.
On the General tab of this preferences panel, you'll be able to untick and disable the integration.You can read more about this here:https://help.dropbox.com/desktop-web/finder-integration-yosemite
I hope this helps!
- Barney S.11 years agoNew member | Level 1
I'm having this problem and none of these solutions are helping at all! I'm on a macbook air OS X and I've thrown all of dropbox in the trash, but it won't let me empty it because the item 'dropbox' is apparently still in use. Even though I've removed it from everywhere, it's not open or functioning anywhere that I can find and the activity monitor can't pick up any dropbox activity on my computer at all! So why can't I delete it?
- Mark M.3611 years agoNew member | Level 1
Did you try relaunching Finder? Hold down Option, right click the finder icon, select Relaunch
- Jenny J.311 years agoNew member | Level 1
I also have the dropbox.app stuck in trash and am unable to find it on the Activity Monitor. Any workaround for this? I have already removed it from application settings, removed its contextual menu, and from the finder toolbar.
- Daniel R.3011 years agoNew member | Level 1
The answer from Rajat C. worked perfectly for me. Thanks!
- Todd B.611 years agoNew member | Level 1
Piet Hein C. Best Answer
- Anna B.2411 years agoNew member | Level 1
@Rajat G. Thanx! Now it worked :)
- Jose F.1411 years agoNew member | Level 1
In Yosemite open Activity monitor to find Dropbox Finder Integration when you can not quit it. Then force quit it WITH THE X ON UPPER LEFT CORNER OF THAT WINDOW not with force quit on apple logo, It worked perfectly.
Thanks
- Eric B.6111 years agoNew member | Level 1
Used Rajat G.'s method and was able to move dropbox to the trash but not delete. On a hunch I restarted Finder (Option + Right-click Finder in Dock) and was able to delete/uninstall it. Dropbox is synching correctly now (fingers crossed).
- Rosibelle L.11 years agoNew member | Level 1
THANKS Piet Hein C. your solution work perfectly...
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