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Ann C.4's avatar
Ann C.4
Explorer | Level 3
4 hours ago

How to move my Dropbox folder without losing files?

Device
(Dell Desktop
Operating System/Browser (if using the web)
(Windows 10)
Dropbox Plan
Dropbox Essentials

Question or Issue
Can't find the live support link?????

Have a sync error not enough disk space......trying to move dropbox folder to new drive on same computer & don't want to mess up or loose files!!!!  I also need to know if my plan includes dropbox dash?

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey Ann C.4​, thanks for posting here! 

    To add to what Rich​ already mentioned and also cover your Dash question, keep in mind that Dash is available to customers on the following paid team plans:

    -Dropbox Standard
    - Dropbox Advanced
    - Dropbox Business

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 hours ago
    Ann C.4 wrote:

    Can't find the live support link?????

    You can find the support options available to you on the Support page.

    Ann C.4 wrote:

    ... trying to move dropbox folder to new drive on same computer ...

    Follow the steps outlined in this help article.

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