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Philip N.'s avatar
Philip N.
Helpful | Level 5
8 years ago
Solved

How to re-enable the warning when I delete files on my Mac?

I just noticed a new feature on Dropbox (version 51.4.66) on my Mac - I deleted a folder inside my Dropbox folder (moved it to the trash) and I was presented with a dialog asking me if I wanted to delete the file just from the computer I was using, or from everywhere.  There was a checkbox next to "Don't show this again".  I checked that box, but on reflection I would like to see that warning when I delete files.  So how can I re-enable that warning on my Mac?

Delete
desktop
Setting up the apps
  • Jane's avatar
    Jane
    8 years ago
    Hey niceup & Beanland, let me follow-up with you from where you’ve left off with Jay, I hope my message finds you well! 
     
    You may keep in mind that we’ve previously discussed the matter on this conversation (as other Community members have also accidentally ticked the ☑️Don’t ask me again box), where I had advised re-installing our desktop application, which should bring the prompt back for you. Let me repeat here for convenience' sake: 
     
    • Stop Dropbox (If needed) by clicking the Dropbox icon in the system tray at the bottom of your screen. >Click on the gear icon in the Notifications panel and select "Quit Dropbox".
    • Uninstall Dropbox: [Note: If Dropbox was installed by a Windows administrator in Program Files, you will need admin permissions to remove the application.]> Click on the Start button on the bottom left of your screen, and select "Control Panel" (Windows 7), or type Control Panel at the Start screen or start menu, and click on it (Windows 10, 8 ).> Click "Uninstall a Program". >Select Dropbox from the list of programs and click "Uninstall".
    • When the uninstall finishes, reboot your computer. This will make sure the uninstall is complete.  
     
    (Note: If you’re working on a Mac, you may reference this discussion.)
     
    Please have a look at the steps above at your earliest convenience & do let us know here of the outcome. I’m wishing you both a wonderful weekend ahead!

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  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey there (Buchet), have you been able to reach a resolution in regards to your initial concern? Please let me know if this has been fixed or you need further assistance in any way & we'll take it from there. Also, are you facing the same issue by any chance Philip (Philip N.)? Looking forward to hearing back from you both here & have a wonderful rest of your Monday until we talk again!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey daweielufa, sorry to hear about any frustration caused & thanks for taking the time to poke me here- rest assured that I'm here to help you as much as I can on my end!

    For starters, I’m wondering if you’ve had a chance to try any of the steps we’ve suggested with Jay on the previous page. Would you mind giving our advice a go whenever you find a bit spare time?

    If you’ve already done so, please do let me know of the results in your next message, just in order to take it from where you’ve left off on your end. I look forward to hearing back back from you!

  • au2's avatar
    au2
    Helpful | Level 5
    5 years ago
    From a support chat:
     
    Open Preferences
    Now let's move to the Account tab
    There, click anywhere on the free space (but not on any buttons), and press Alt+H on the keyboard
    Press the magic "Reset File System Warnings" option.
    Apply/ OK and close the dialogue.
     
    (DO NOT PRESS "Fix permissions", it will re-index your entire Dropbox, which will take A Very Long Time)
     

     

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