Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

sudoluke's avatar
sudoluke
Helpful | Level 6
4 years ago
Solved

I cannot install the desktop app on Linux Fedora 37

Gnome 43 has removed

libnautilus-extension.so.1

making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.

 

For reference: https://ask.fedoraproject.org/t/official-dropbox-package-doesnt-install-in-fedora-37/27296

Here is a link to an open pull request to make the necessary changes: https://github.com/dropbox/nautilus-dropbox/pull/105

desktop
Error Messages
Install
Linux
  • Emmet's avatar
    Emmet
    3 years ago

    Hi there, 

     

    We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work. 

     

    We also recommend clearing your cache before retrying, as this can assist with some common errors. 

     

    Regards,

     

    Emmet 

70 Replies

Replies have been turned off for this discussion
Show More
  • dpawson's avatar
    dpawson
    Helpful | Level 6
    3 years ago

    So not 'a fix available, please update'?
    So it isn't yet a fix?

  • entodoays's avatar
    entodoays
    Helpful | Level 5
    3 years ago

    You need to install the nautilus-dropbox package to get the icons and dropbox context menu.

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    3 years ago

    'Re-install' / update, yes. The prev answer was 'we re working on it'

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi all, can you please let us know if you're still having issues with this?

     

    If you do, please try clearing your browser's cache and refreshing the page before downloading and installing the app from this page. 

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    3 years ago

    Hmm...🤔 Walter, Where in the page, your link points to, can be seen DEB package dedicated for Gtk4 based Nautilus? As far as I can see, the plugin in the DEB package there supports only Gtk2 or Gtk3 based Nautilus. Am I wrong? 🧐

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    3 years ago

    So why isn't there a 'clear this report' option?

    AFAIK (with a re-install) this problem is cleared (until the next Linux update perhaps),

    so please mark it as cleared?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dpawson, sorry for the late reply here, but I just wanted to mention that this should have been fixed after a recent release.

     

    Please let us know if anything else comes up. 

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    3 years ago
    Spoiler
    Yes, but the same issue comes up with Fedora 38?

    fyi, Fedora updates roughly every 6 months.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dpawson, would you mind giving us a few more details about your issue?

     

    If you can send us screenshots, so we can have a visual of the issue, that would also be greatly appreciated.

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    3 years ago

    This was resolved some weeks ago. I did note that it recurred with the release of Fedora 38, that your repository was not responsive, but as of this morning,

    Dropbox is working fine in Nautilus, the file tool.

      

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!