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BoxedInn's avatar
BoxedInn
Explorer | Level 4
2 years ago

I can't link my macOS desktop app to the existing Dropbox folder after unlinking

On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the...
desktop
Error Messages
Mac
Setting up the apps
BoxedInn's avatar
BoxedInn
Explorer | Level 4
2 years ago

Please find attached.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the image. Could you ensure that the Dropbox desktop application is showing up in the menu bar and isn't paused. 

 

Could you also click the Dropbox icon in the Favorites section so that we can check the root folder as well?

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