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Forum Discussion

Judy Foster's avatar
Judy Foster
New member | Level 2
2 years ago

I can't log in to my Dropbox Family account after my laptop was updated to Windows 11.

My laptop was recently repaired and update to windows 11.  I can no longer access my dropbox family account.   Any suggestions?
account access
desktop
Dropbox Family
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Judy Foster! Welcome aboard the forum.

 

Can you provide a few more details as to what you see exactly when trying to sign in to Dropbox? 

 

Any screenshots you can send over will be appreciated, as we’ll have a visual this way.

 

Keep me posted.

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