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I get an error message that Windows System Restore failed?
Hi
When I run Windows System Restore it fails with this error message
System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
Hi everyone,
We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.
Thanks
i have the same problem now.. cant make my windows system restore, i need help as windows update destroyed my computer and now i cant get back because of dropbox!!!!
BenDBX
Community Manager
Community ManagerHi Everybody,
Thanks to everyone who has reported this. We are currently investigating this system restore issue and require a bit more information from affected users.
Does this error message completely prevent system restore? Has anyone been able to proceed with the system restore in spite of the error message?
For those who cannot proceed with the restore after receiving the error message, does the system restore simply fail/quit as a result of the error?
If anyone has been able to proceed with the system restore after receiving this error message, how has the restore affected your Dropbox files?
Regards,
Ben
It's been 4.5 years since this issue was reported - is there really not enough info here? Does Dropbox not have a QA department?
On reflection, that would explain a lot, and really reinforces that I need to stop using this product....
- No one has been able to restore their system except those who manually edit their regedit to remove the Dropbox folder from their system restore.
However for the average user this is way too difficult.
When the issue happens your system is bricked. You have to do a full re-install of Windows to proceed. Hi Ben, to answer the questions:
1. Does this error message completely prevent system restore? Has anyone been able to proceed with the system restore in spite of the error message?
A: Yes, the error completely prevents system restore. The restore point file is useless. If the computer is unable to boot, then a complete OS wipe and install is required to get running again.
2. For those who cannot proceed with the restore after receiving the error message, does the system restore simply fail/quit as a result of the error?
A: Yes, system restore fails and quits. No system restore is possible, unless there is a restore point that was made PRIOR to the installation of Dropbox.
3. If anyone has been able to proceed with the system restore after receiving this error message, how has the restore affected your Dropbox files?
A: Nobody has been able to proceed with system restore under normal circumstances. It has been reported that a registry edit prior to creation of a restore point will enable the user to create a restore point that works temporarily. However, when the restore point is overwritten with a more recent one, the registry file causes a problem again. The only solution would be to manually create restore points every week or after any system updates.
I've submitted the issue to Microsoft via the Feedback Hub, but there has not been any response.
Hi Ben
Confirm Greg0422 reply is correct - I’ve never been able to run a system restore since I first raised this issue
My only work around is to make regular system images and use these if I need to go back to a previous version. Very time consuming but does ensure that I can return to a previous version
If you are actually looking at this then that would be really good
Also the accepted answer at the start of the thread isnt correct - it didnt work and should be removed
