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I get an error message that Windows System Restore failed?
Hi
When I run Windows System Restore it fails with this error message
System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during restore. (0x80070780)
I have completed system recovery from an image without problem but on several occasions I have come up against this error when trying to correct a problem using system restore which would be easier to use if I could. I still have the problem if I run the system restore in safe mode with the same failour message
Any suggestions on allowing the restore to work
Richard
Hi everyone,
We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.
Thanks
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Are you kidding? Have you read this thread? I did a very comprehensive test.
There is no solution other than uninstalling your software.
You had me believe that you were working on this issue. I see now that you were just trying to pat us on the head and say "there, there".
I'm out.
- Walter
Dropbox Community Moderator
Sorry to hear you feel this way DeeRoche - I wish I could help more. Unfortunately, without any additional information, I won't be able to.
Should you need to look further into this, please go ahead and log a ticket with our team providing the specifics of the affected device through the following page:
https://www.dropbox.com/support
If there's anything I can help with in the meantime, do let me know.
- I am having this problem too. Very unhappy right now.
- This issue is not solved - the original author says so. Please get your developers to fix this. It's awful.
- Yeah, I am done too. Bye Dropbox.
- I’ve got this same problem too. I found this thread right away when I googled the issue. And, so I’m really shocked that it sounds like Dropbox is incompatible with Window’s system restore. And, if I’m wrong, someone from Dropbox please step in and clarify.
Hi Walter - this continues to be a problem - I have contacted dropbox support as you suggested previously with the details and received no reply
The error message I get is still the same as before
I only continue to use Dropbox as work uses it - and at work we have had the same issue of restore not working on other computers using Win 7 where dropbox is installed
The error message I get is on a Win 8.1 system is
System Restore failed to replace the file (D:\Users\*****\Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during System Restore. (0x80070780)
I have like other people on here deleted dropbox and all files and system restore works fine - so please dont ask us to contact Microsoft
Drive D has been disabled in system restore - and that made no difference. For information Drive D is a recovery drive partition
I have had to resort to making system images as a work around but this really isnt satisfactory
Why arent Dropbox developers looking at sorting this? My Dropbox contract renews in September - I will be looking elsewhere for the company if it isnt resolved
Richard
Walter, I am a software developer. When our clients say there is a problem, and provide step-by-step instructions on recreating the issue, as I did a few months ago, we don't say "I can't fix it because I can't see your results" we follow the steps given, recreate and fix the issue.
The only bug that can't be fixed is one that can't be recreated. This is a surprisingly easy bug to recreate. It would take less than 20 minutes to produce on any Windows 10 machine.
Dropbox is far superior to anything else out there doing what you are doing. But this issue could be a product-killer for you if it becomes common knowledge.
