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Forum Discussion
voltroner
6 months agoExplorer | Level 4
I installed the Dropbox app on a new MacBook Pro, but the context menu is missing.
Just upgraded to a new MacBook Pro and migrated everything over from the old laptop. Now after logging in to the Dropbox desktop app and syncing all the media, the right click menu is nowhere to be f...
- 6 months ago
Hey voltroner, thanks for the heads up!
I noticed that you have what seems to be a team account, and a personal one. Do you notice the same behavior when accessing both of those?
If it's not too much of a trouble, could you try an advanced reinstall, and check in with me once it's done?
voltroner
6 months agoExplorer | Level 4
Yes Nancy,
Macintosh HD /Users/Voltroner/September Club Dropbox
- Megan6 months ago
Dropbox Community Moderator
Thanks for this info, voltroner.
Can you please follow these steps, to see if they help?
-Click on the Dropbox icon from your Desktop and quit the application.
-Open your Activity Monitor from your Mac Utilities folder.
-Force quit out of the instances of the Dropbox application that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left.
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application.
-Click on the Apple icon in the top left of your screen.
-Click on "force quit".
-Relaunch the finderIf this doesn't work, please send me a few screenshots of what you see when right clicking on your content inside your Dropbox folder. I'd like to have a visual too. Just make sure none of your personal info is shown there. Thanks.
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