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voltroner's avatar
voltroner
Explorer | Level 4
6 months ago
Solved

I installed the Dropbox app on a new MacBook Pro, but the context menu is missing.

Just upgraded to a new MacBook Pro and migrated everything over from the old laptop. Now after logging in to the Dropbox desktop app and syncing all the media, the right click menu is nowhere to be f...
desktop
Mac
sync
  • Megan's avatar
    Megan
    6 months ago

    Hey voltroner, thanks for the heads up!

    I noticed that you have what seems to be a team account, and a personal one. Do you notice the same behavior when accessing both of those? 

    If it's not too much of a trouble, could you try an advanced reinstall, and check in with me once it's done? 

voltroner's avatar
voltroner
Explorer | Level 4
6 months ago

yes, both accounts were having the same behavior.

BUT! The advanced reinstall seems to have worked!

Thank you all.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
6 months ago

Hi voltroner​  and welcome to the Dropbox Community. I’m really glad to hear you were able to get the context menu sorted on your new MacBook, and thank you for coming back to share that update!

I’m Theresa 👩‍💻, one of the Community Managers here in the forum. I love joining conversations like this or starting new ones across the board. Since you’ve just set things up on a new device, I’d love to know... is there a particular Dropbox feature you rely on most in your day-to-day?

Looking forward to hearing more from you,

T😸 (Dropbox Community Manager)

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