Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
hspindel
19 days agoExplorer | Level 3
I keep seeing an unwanted desktop app notification about being over-quota. How can I make it stop?
Application Affected
Dropbox for Windows
Device
Desktop
Operating System/Browser (if using the web)
Win11
Dropbox App Version (if using the app)Latest
Question or Issue
Every single day, the Dropbox app has started popping up a notification that my Dropbox is full and wants me to upgrade. I am well aware that my Dropbox is full, and I have no intention of ever upgrading.
Please make this popup stop.
6 Replies
- hspindel17 days agoExplorer | Level 3
Unfortunately, I have no contact with the people who shared the folders to me.
Would be nice if Dropbox allowed me to convert a given link from a full access link to a view only link. This would not affect the sender negatively in any way.
- Walter17 days ago
Dropbox Community Moderator
I see, thanks for the additional information hspindel
In this case, since the files that take up space on your account are shared, you could ask the original owner to share a view-only link to them instead of a shared folder (which take up space on all members of the share).
That said, I've just sent you an email to see what we can do internally, so please take a look at your inbox and we'll take it from there.
- hspindel18 days agoExplorer | Level 3
Yes, I click on remind me later, but the popup annoyingly shows up every single day.
I would love to free up space, but unfortunately all my space is filled not by files I stored but by files other people shared to me. It is unfortunate that those files take up space in my account. It seems to me that instead of storing the files, Dropbox could just store a link to where they were originally shared from which would take a lot less space.
- Walter18 days ago
Dropbox Community Moderator
Thanks for the screenshot hspindel - much appreciated.
While you can't dismiss this notification for ever as long as you're over quota, you should be able to click on the 'remind me later' option to close it temporarily and/or even free up some space to avoid getting it in the first place.
I know it's not much, but I hope this helps.
- hspindel18 days agoExplorer | Level 3
Here is a screenshot of the popup.
- Nancy19 days ago
Dropbox Community Moderator
Welcome back to our forum, hspindel.
Can you share a screenshot of the notification you keep receiving on your Dropbox app?
We’ll go from there.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!