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Tinkerman61's avatar
Tinkerman61
Explorer | Level 3
1 month ago

I see no status column after updating my Dropbox app on Windows 11.

Application Affected
Dropbox
Device
PC
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
237.4.5655

Question or Issue

After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column.  Tried rebooting my computer and re-installing (did not uninstall) the current version and no change.

desktop
sync
windows

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  • Tinkerman61's avatar
    Tinkerman61
    Explorer | Level 3
    1 month ago

    I have contacted Dropbox support about the issue and after a number of back and fourths through email, they appear clueless on what is happening and give me all kinds of excuses.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey Tinkerman61, thanks for your feedback on this and I'm sorry to see that you're still having this issue.

    If you still have concerns or your issue is unresolved, the best way to get a resolution is to stick with the agent that's working on your case.

    I can see that your ticket is marked as "solved", but you can still reply back to continue working on it with our colleague.

    If specific account info is required, then they're your best bet in resolving this the soonest possible.

    Let me know if you need anything else!

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