Forum Discussion

jeremystyle's avatar
jeremystyle
Explorer | Level 3
5 months ago

I'm now getting rcraid.sys crashes as Dropbox re-syncs everything on my Windows 10 device.

As the title says, my computer was running perfectly and I was uploading a file.  Next thing I know, dropbox started to resync a load of files and then my machine started crashing.  Is anyone else ha...
desktop
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Sorry to hear this is happening, jeremystyle.

Did your Dropbox app start re-syncing files following an update, like the Dropbox for Windows one, perhaps? 

Before quitting the Dropbox app, was it making any progress, as far as syncing goes, or was it stuck syncing a specific number of files? 

Finally, can you restart your computer, and relaunch the Dropbox app, if it’s currently not running on your device? I’d like to see if the issue will reoccur after that. Feel free to also send over a screenshot of any errors you may get in that scenario.

Let me know how it goes.

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