We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.
Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!
33 Replies
Replies have been turned off for this discussion
- Jay
Dropbox Community Moderator
Thanks for the update, I'll leave this thread open for other users to comment.
In the meantime, would it be okay if I marked your post as a solution?
I fully understand that macOS beta versions aren’t officially supported, but I wanted to post here so the team is aware and can begin addressing the issue—after all, that's part of what these betas are for.
In the meantime, I found a workaround. Someone on another forum mentioned that the Dropbox beta version 226.3.5047 worked for them, so I deleted the existing Dropbox app and downloaded the offline beta installer from:
https://www.dropboxforum.com/discussions/101003016/beta-build-226-3-5047/836143
The installer did crash a few times initially, but I was eventually able to complete the installation, and that resolved the problem.
- Jay
Hi drp242, thanks for bringing this to our attention.
As you're running a beta version of Mac OS, it's not currently a fully tested or supported environment for the Dropbox desktop application. You can see a list of our system requirements here.
While we support a variety of operating systems, we are unable to support these versions until they are officially classified as stable.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress.
