Forum Discussion

CPKNC's avatar
CPKNC
New member | Level 1
2 years ago

Install Error 1073741795 on 2 different computers.

Hello, To Computers in an Office were suddenly not opening Dropbox. They are both on Windows 11. There is a 3rd PC in the Office that is the same as 1 of the problem ones, and its working fine. ...
Error Messages
Uninstall
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you attach a screenshot showing the exact prompt you're getting when installing the Dropbox desktop application?

CPKNC's avatar
CPKNC
New member | Level 1
2 years ago

The popup comes up and says downloading and then installing. It loads for up to a minute then disappears then the new pop up comes up with the unknown error and the long code.

And in case any attempts to ask again, yes, I did the advanced reinstall instructions which didn't work.

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