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SagiP's avatar
SagiP
Explorer | Level 4
3 years ago
Solved

Issues with accessing files in Dropbox folder on laptop

as can be seen in the picture, I can't access anything in the Dropbox folder on my laptop. is there any way to get them back as I've stopped syncing a month ago and the most updated is not online? ...
desktop
Error Messages
Setting up the apps
windows
  • Megan's avatar
    Megan
    3 years ago

    Hi SagiP, if you don't see a little Dropbox icon, on your task bar can you perform a quick re-installation of the app, without uninstalling it first? 

     

    If this doesn't work, can you also follow the steps given by the prompt above? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi SagiP, if you don't see a little Dropbox icon, on your task bar can you perform a quick re-installation of the app, without uninstalling it first? 

 

If this doesn't work, can you also follow the steps given by the prompt above? 

SagiP's avatar
SagiP
Explorer | Level 4
3 years ago

thanks Hannah and Megan for trying to help.

in my case, the latest files couldn't be recovered and I have to re-install Dropbox.

so a lesson to be learned, always sync across all devices.

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