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jpinson's avatar
jpinson
Explorer | Level 4
6 years ago
Solved

Loading Excel Files from C: Drive is Slow

When DropBox is running, my Windows 10 File Explorer is slow (8 seconds) to open Excel Files on C: drive

When DropBox is not running, File Explorer loads Excel files instantly.

It happens on all my PCs that run DropBox.

For some reason, it is only affects loading Excel files from Windows 10 File Explorer (Word, etc... works fine)

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  • Dixieland's avatar
    Dixieland
    5 years ago

    I had the same issue and found a workaround which works for me

     

    -> Open TaskManager

    -> Navigate to Startup

    -> Select Dropbox and push the mouse's right button for properties

    -> Got to the Table Compatibility

    -> Check the checkbox for "run this program as an administrator"

    -> Reboot your computer

    Dropbox wil run as administrator

     

    It solved the problem for me

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  • UncleScrooge's avatar
    UncleScrooge
    New member | Level 2
    5 years ago

    Good morning,

    I'm having this issue since beginning of December (I don't know exactly since which version of the dropbox client, as they push an update every other day) and it started simultaneously on all computers running Excel 2010, independently of the version of Windows (some Windows 7 and some Windows 10).

    Running dropbox as administrator fixed the problem on Windows 10 only, not on Windows 7.

     

    On computers running newer versions of Excel (2013 or 365) there is no issue.

    Since Office 2010 extended support period is now over I suspect that no dropbox developer will bother enough to fix it.

    And since I really like Office 2010 much more than newer versions, I guess I will just stop using dropbox.

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