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Forum Discussion
SteveDC
10 months agoNew member | Level 2
macOS background items and system files. Can I delete these?
On macOS Sequoia 15.3.1, Dropbox 217.4.4417 just made some install changes/updates, but it is not clear what. In System Settings/General/Login Items & Extensions, I have the Dropbox.app in Open at L...
- 9 months ago
Hi SteveDC , thank you for reporting this new behavior.
I can confirm that the new Login Item entry marked “Dropbox, Inc.” is in fact a valid background task that is installed alongside the Dropbox application. There was a bug where this background task was not correctly being associated with Dropbox, and as Walter mentioned Mac OS will fill in the Login Item with the Developer ID found in the signature if no association is found. This background task has always existed but it has not shown up in the Login Items UI until recently.
We have identified the issue and will be rolling out a fix soon, which will correctly associate the background task with Dropbox by being named DropboxUpdater, and having the Dropbox icon in the entry.
Disabling the background item will negatively affect Dropbox’s ability to update itself and it is not recommended. If Dropbox isn’t kept up to date it may impact the app’s ability to sync; however, disabling it will not directly impact Dropbox’s ability to sync if you ensure it is kept up to date.
Thank you again for bringing this to our attention.
Megan
Dropbox Community Moderator
10 months agoHey SteveDC, thanks for posting here today!
Dropbox's latest update has introduced improvement to its installation, background processes and extensions.
To clarify, are you referring to app extensions and system files that help optimize our app's performance? Feel free to send me a screenshot of the items you mentioned, and specifically how they're visible on your end; in order for me to have a visual.
These components ensure that our app runs smoothly, launches automatically at login, and enables real-time syncing.
Disabling them may impact its functionality, including automatic syncing and Finder integration.
If your question is about deeper system files or background services beyond what's listed there, let me know I'd be happy to help.
- CajunKev10 months agoNew member | Level 1
OK, I can see this posted incorrectly so I am moving it here:
I also have this same question as an additional Dropbox extension has been loaded on my system today, which now has the same configuration as Steve's. Megan, I felt you were a bit disingenuous with Steve - of course he specifically said he was talking about login items and extensions. Would you mind to actually answer the question that we have? I don't know about Steve, but I am specifically concerned with tracking like so many apps want to do now. I'm also not interested in having you, Megan, tell us what you think these items are doing - I am specifically asking you to research this and give us accurate information in response. Would you be willing to do that for your customers?
Thanks, Kevin
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