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RobertPatton's avatar
RobertPatton
Explorer | Level 4
5 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
desktop
Error Messages
Mac
Setting up the apps
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey Larwir, I hope you're doing well.

Before I reach out to you via email, let's try one more thing. 

If you follow the steps mentioned here, do you still notice the same behavior?
Larwir's avatar
Larwir
Helpful | Level 5
5 years ago

Megan yes, I have tried everything mentioned here, including Andreas solution. Several times, several restarts - it's not working.

  • andreabonato's avatar
    andreabonato
    Helpful | Level 6
    5 years ago
    Can you send us a screenshot of Files and Folders in Privacy and Security? Ti Can be useful for solution.
    Thanks.
    Bye.
    Andrea B.
    • Larwir's avatar
      Larwir
      Helpful | Level 5
      5 years ago

      andreabonato here is the screenshot you requested. It's in Swedish, but I guess you get the picture. The words in grey by Dropbox says "Full access to disc".  

       

       

      • andreabonato's avatar
        andreabonato
        Helpful | Level 6
        5 years ago
        Screenshot of Full Access Disk? Do you have any security program installed?
        Thanks for your reply.
        Bye
        Andrea B

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