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macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi everyone, with the macOS Monterey update (macOS 12.0 and above), some stricter permissions have been enforced by Apple which have probably led to the issue you are experiencing.
The following steps should help to resolve this behavior:
- Click on the Apple icon in the top left hand corner of your screen
- Select "System Preferences..."
- Then "Security & Privacy"
- Select the Privacy tab
- Select "Full Disk Access"
- Under Dropbox, ensure that all the folders are checked. (To make changes, you will need to click on the lock icon, and enter your macOS password)
- Repeat these steps under 'Files and Folders' and 'Accessibility'
- Once you've completed this, please attempt to restart the Dropbox desktop app
If need be, a reboot of the Mac itself would also help.
Jay please stop repeating like a bot, we told you it's NOT working.
And btw even the Dropbox installer is not opening under Monterey, please re-read above I'm tired of repeating ourselves.
Jay's protocol worked for me. FYI-- I downloaded the dropbox.dmg download that Hannah (Dropboxer) listed the proceeded with the n Security & Privacy protocol Jay listed above and after reboot, Dropbox worked fine and synched immediately.
Same here - it FINALLY WORKED omg FFS
1. I downloaded the installer from a third-party source (https://www.computerbild.de/download/Dropbox-Mac-5857819.html) and NOT FROM DROPBOX WEBSITES - official and beta Dropbox installers are not working so far with Monterey, because I think Apple thinks Dropbox is not a trustworthy developer. And worse, it doesn't even give you the choice to clear Dropbox in security preferences (as it does usually), even after Batchmoding the installers in Terminal or with 3-party apps.
2. Anyway, then I followed Jay protocol (like I presumed in the first place, it's a Sudo permission issue...), to unlock Dropbox
3. FINALLY Dropbox.app in Security > Files & Folders was UNCHECKED as a result, and I could then CHECK it like you guys said
4. I followed Jay protocol again, just to make sure Sudo permissions were still in the green for these folders
5. I rebooted (I might have rebooted after 2. though, can't remember exactly)
5. It works!
You guys should really sort this out, millions of users will be in this situation as they upgrade to Monterey.
Cheers.
I've tried the official and latest beta Dropbox installers (https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/bd-p/101003016), nothing works. The .dmg simply won't open. I tried to BatchMod, CodeSign, DeQuarantine them... nothing helps.
And Dropbox won't launch in Monterey either. Before you say it, yes, I did close everything before in Processes, allowed Dropbox app in security preferences, as well as Full Disk Access, Files & Folders (which is greyed out in Monterey, but Dropbox can be seen as ticked) and Accessibility (which is also greyed out in Monterey, but Dropbox can be seen as ticked). And Macbook restart.
Still nothing works. Won't install. Won't open.
Please help. Thanks.
