Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.
I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above files in my Dropbox folder of "The application "Dropbox" could not be found." and nothing will sync, even though Dropbox is running.
Rebooting my Mac seems to resolve the issue as everything works properly after a reboot and the message is gone in Finder.
This seems like a recent bug as Dropbox didn't do this for many years on my Macs.
I'm not sure how to prevent the issue from happening the next time an update rolls out, or what to do to "fix" this as an end user other than a reboot. It's not the end of the world, but it's a regression and is a bit annoying.
56 Replies
- Megan
Dropbox Community Moderator
Hey obsidianspider!
I saw your recent reply to our active ticket. I'll get to it as soon as possible, thanks for updating the thread! 😇
The problem is back this morning after waking my iMac from sleep. This is the first time I'm noticing it after waking from sleep and not from an upgrade as the version is still 228.4.5567
Manually quitting Dropbox and restarting it resolved the error in Finder.- Megan
Hey obsidianspider, I just sent you an email, in order for us to have a closer look and investigate further.
Reply back to me, and we'll take it from there. Thanks!
The camera icon is not there. It goes right from the "link" icon to the "emoji" icon.
When I try to paste an image into the box nothing shows up.If I try to drag the screen shot image file into the box I get a "File not allowed" message.
Anyway, that's a separate matter. Thanks though.- Megan
Hey obsidianspider, happy Monday!
Do you see the option to click a camera-like icon when replying back to me? It should look something like this:
Alternatively you can use Command-C to copy the screenshot and Command-V to paste it in this reply box.
Looking forward to your reply!
I am on the business trip, and I did not bring my macbook. I will update in a few days.
It looks like Dropbox updated today, and the problem came back.
I'm now on version 228.4.5567
The forum will not allow me to put a screenshot in this reply, but the message "The application "Dropbox" could not be found." is now showing in my Dropbox folder
I am also seeing the "Cloud with the Exclamation Point" icon next to files that are not syncing.
The Dropbox in my menu bar near the clock shows the round "syncing" icon.
The Dropbox app appears in my Applications folder.
As a test, I did not reboot my Mac. I tried the previously suggested manual quitting of Dropbox.
Manually quitting Dropbox and restarting it got rid of the message in Finder, and allowed my files to resume syncing.I'm having problems too after updating to Sequoia 15.5 - the camera uploads folder has disappeared. It is not syncing and I can't access photos from dropbox. What is happening?
