MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update

Hi wjk71 and Lesbo! I’ve just logged two separate tickets for you, so that we can check this further. 

When possible, please reply back to me and we’ll take it from there.

Done (replied by email); thank you.

I have exactly the same problem as @Lesbo above! I also  have Dropbox Encore. I tried to update to the latest Mac version the Dropbox was asking me and I also go this error (probably a different filename):

with similar contents in the .txt file. It was impossible to open Dropbox... So I went back to the pre-updated version of Dropbox + Dropbox Encore and now it's OK but complains that it needs to update.

What should I do?

Hey navidcy, sorry to see you're also having trouble with this.

Can you actually send us a screenshot of the error log? To see the error log, you'll need to click on the .txt file on the error message?

My Case has been handed over to Dropbox Support, I am working through some things with them

So far no real progress

Sorry to hear that @Lesbo1! Let us know when some light shines at the end of the tunnel (i.e., when problem is resolved).

@Hannah, I'd be happy to give you the actual error but that means that I need to update my Dropbox again which will then imply it won't open and I won't have access to my files. Given that @Lesbo1 is not seeing any progress do I really need to do that? 😕

I ran the Ventura 13.1 Update yesterday.

After that restart DropBox Appeared to have started, but with the error message at the start.

It appears to be a ownership/permission problem to the Dropbox Folder

I am still working on it with Support

My iMac - Late 2012 is working flawlessly 🙂

My Recommendation is to hold off on the update, as this will affect your productivity