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cafnetmatt's avatar
cafnetmatt
Explorer | Level 4
5 months ago

My Business account is eligible for File Provider on my Mac, but my Basic account isn't.

Device 2019 16" MBP Operating System/Browser (if using the web) MacOS 15.5 Dropbox App Version (if using the app) 229.3.5074 Question or Issue I have 2 Dropbox accounts and I've had them for ...
desktop
dropbox business
Mac
sync
cafnetmatt's avatar
cafnetmatt
Explorer | Level 4
4 months ago

I just checked the desktop app and it has already upgraded itself to 229.4.5197.

Checked the sync settings and they're the same:  Business says I can enable in the Admin console and the Personal account says it's just not available.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there cafnetmatt​ , just checking in on your issue... did Hannah’s message help clarify things for you?

If you’re still unsure or need anything else, feel free to let us know. We’re always happy to help out!

T😸 (Dropbox Community Manager)

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