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Jonnay's avatar
Jonnay
Explorer | Level 3
6 months ago

My computer is registered twice on my Security page and I cannot remove it as I'm getting an error

Hello,  For some reason, my computer (Mac OS) is registered twice on my dropbox account.  I have tried uninstalling dropbox from the computer, but that doesn't seem to help. I have tried unlinkin...
Account Settings
Mac
Uninstall
Jonnay's avatar
Jonnay
Explorer | Level 3
5 months ago

Same Results.

Here is a screenshot:

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey Jonnay, have you tried this from a private browsing/incognito window as well?

Also, is your browser up to date? Which one are you using and which version?

  • Jonnay's avatar
    Jonnay
    Explorer | Level 3
    5 months ago

    Fresh and up to date version of chrome (138.0.7204.101).  Clean cache. I just tried again in incognito mode. Same result!

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