Forum Discussion

TuomasKauko's avatar
TuomasKauko
Explorer | Level 4
3 years ago

My computer suddenly makes all folders offline

  Suddenly, my computer downloads all folders to be offline-folders, this off course fills my hard drive instantly makes working impossible.    And a bigger problem is that I don't anymore see th...
desktop
GUI
Setting up the apps
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi TuomasKauko, thanks for bringing this to our attention.

 

Is the Dropbox desktop application currently running and syncing normally in the menu bar/system tray?

 

If you click that icon, what message does it state on the bottom left?

 

This will help me to assist further!

  • TuomasKauko's avatar
    TuomasKauko
    Explorer | Level 4
    3 years ago

    On the bottom left, it says "17000 files to be downloaded" ( or something similar.) But I paused the syncing so it would stop downloading the files so now it says "file sync and backups paused"

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      When syncing is paused, this also prevents the context menus from working or appearing as normal. If you resume syncing, you should see those options again.

      • TuomasKauko's avatar
        TuomasKauko
        Explorer | Level 4
        3 years ago

        I chose to continue syncing, and the it allowed me to set folders online-only. But again it started making all folders offline... and it quit now as the hard drive is full. 

         

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