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cosfordparker's avatar
cosfordparker
Explorer | Level 4
3 years ago
Solved

My Dropbox app isn't working as expected, the icon does nothing.

Hello - 

The Dropbox icon in my application menu sends me to my Dropbox file list in Finder.  And that's all it does.

 

I run a Mac and lost the Dropbox icon/functionality in the Menu Bar when I updated to Monterey.  I revisit the problem periodically, reinstall Dropbox, get frustrated and give up for a while.  I just realized (duh!) that I don't appear to have a desktop application at all - just a file list.  There are sync icons in the file list and the files do sync.  But I have no Dropbox functionality or control without going to the website.   This can't be right?

desktop
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi cosfordparker, could you try quitting other menu bar icons for other apps to see if this reveals the Dropbox icon, as it's possible that it could be automatically hidden.

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Lisa, sorry to jump in, but could you try installing the desktop app from this page directly and let us know how it goes?

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