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Forum Discussion
hypnocoach
9 years agoHelpful | Level 5
My public links are no longer working
All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of the url name. But now when I am copying the link, the first part of the url name is "https://www.dropbox.com"
I assume this is the issue, but why did this change?
I also noticed the selection option in the dropdown menu that appears when I right click on the file in my Public dropbox folder to be able to copy it has changed. It no longer has the dropbox symbol to the left and says "Copy dropbox link" whereas before I believe it said "Share dropbox link." And above that option, there is something with the dropbox symbol next to it that says "Share..." (that wasn't there before) and gives the option of entering an email address to send it to, or copying the link (also with the beginning url as ""https://www.dropbox.com"
Now not only do I have to recopy the URL's for all my active clients' files that they need to get to, but ALL the numerous "permanent files" that I have stored in Dropbox to access as clickable links on my several websites, in blog posts and online articles, in documents that people have downloaded, in my autoresponders are NOT WORKING. There's no way I can find and replace them all. What is going on?!!
Hey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
49 Replies
Replies have been turned off for this discussion
- Jonathan H.19 years agoCollaborator | Level 9
Rich - ridiculous. They advertised a feature promoting it as a way of hotlinking files without any warning that it may be taken away at a moment's notice and without providing any means of converting potentially thousands of broken links strewn across the internet. It would be trivial to find a way to avoid this link rot tragedy yet they don't care.
- chatjokey9 years agoNew member | Level 2
dropbox links are dead. and all usefull info for lots of internet users is lost.
as example
the forum threads have thousands of views. and i cant fix.
http://forum.toribash.com/showpost.php?s=aabdc6432a20bb2cb3bf982dd199ddcb&p=3820772&postcount=1
http://forum.toribash.com/showthread.php?t=382961
and i even cant remember all such threads.
Thanx a lot. and bye.
- Matthew T.279 years agoCollaborator | Level 8
Your error for thinking Dropbox is a file hosting service. It's a file synchronization service with sharing capabilities. It has never advertised itself as a hosting service.
Controversial opinion to hold there buddy, didn't vote for Trump did ya? That one of those so-called "alternative facts"?

Oh, right, those darned Wikipedians aren't Dropbox. Just the fact it is labelled by virtually everybody is irrelevant Dropbox would never admit they host files now, would th-

FWIW the terms define "stuff" to include "files". Hosting your "files" = file hosting.
Warning: The above images will go dead when Dropbox decides to kill the public folder. Many such cases! Sad!
No, Mr Trump. It's not a "file syncronisation with sharing" service. Everyone calls it a file hosting service, including an encyclopedia, Dropbox, and an uncountable number of other sources if you care to Google. Which isn't surprising, given it hosts files.
It's a file hosting service.
And on top of that, even if it wasn't a file hosting service (which it is), this argument is still deflection off the key point, vis-a-vis link rot.
- olivier w.19 years agoNew member | Level 2
Why has the public folder functionality permanently stopped for basic Dropbox users ?
- Rich9 years ago
Super User II
olivier w.1 wrote:
Why has the public folder functionality permanently stopped for basic Dropbox users ?
It's permanently stopping for all users. Basic first (which has already happened) and in September for Plus accounts. It's a deprecated feature, having been replaced by Share Links in October of 2012.
- olivier w.19 years agoNew member | Level 2
The problem with share links is that you can't simply copy a link and paste/send it via your e-mail. You have to send the link via dropbox window. Right ?
- Rich9 years ago
Super User II
olivier w.1 wrote:
The problem with share links is that you can't simply copy a link and paste/send it via your e-mail. You have to send the link via dropbox window. Right ?
Quite the opposite in fact. You have to copy the link and send it via your own email client. You can't send a share link through the Dropbox interface. When you invite a specific person to a file (sharing the file, not a link to the file) it will go through Dropbox, but a link is just copied and sent using any method you wish. - olivier w.19 years agoNew member | Level 2
When I copy/paste a Dropbox link in my e-mail client, and send it to someone who doesn't have Dropbox, the recipient always tells me the link doesn't work. Does the recipient have to be a dropbox user ? Or I don't do it properly ? When I want to send a file, I use right click then 6th option : copy dropbox link, then paste it in my e-mail.
- Mark9 years ago
Super User II
It should work exactly like that Olivier, what error are they getting? - BensonX9 years agoNew member | Level 2
So apparently DropBox is ahead of schedule with disabling this functionality for PAYING users as well. As of 45 minutes ago, ALL of my Public files and existing Links are now broken. All the links are still intact and correct, but no HTML page will display content from my 'Public/Shared' folder.
I am a paying Plus subscriber, and have paid almost $200 for this "sharing" service (as you so aptly title it, Rich) and now I have been forced to find an immediate alternative to accomplish what DropBox should be doing until September (as a Plus subscriber).
I truly hope your company loses a ton of high-paying Clients over this ordeal; what used to be an intuitive and user-friendly product has turned into nothing more than finger pointing game of who should be hosting this or that, whose bandwidth is supplying the content, yada-yada-yada.
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