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New message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no way to delete the messages ? Using app on new iPad Pro.
- I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
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The same issue continues to exist regardless of your suggestions. Please advise ?
- There is no update available in App Store.
- I’ve rebooted device, app, cleared cache. I have latest version. Problem still there. It’s changed to 4 unread now as another alert appeared.
Anything else to try. ? - How do I share a screenshot. I’ve tried but failed
- Exact same issue. There are 4 messages showing as unread. But the notification says it’s 3. Cannot mark as unread.
- The version of Dropbox is 218.2.2 on an iPhone 12.
I cannot seem to be able to upload a screenshot of the alerts that remain “unread” after I read them. Sorry - Sorry I just don’t see anything like what you describe.
