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IsaacGaz
4 years agoExplorer | Level 4
Online only files taking up space on Windows
I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync...
Hannah
Dropbox Community Moderator
4 years agoHey IsaacGaz, sorry to jump in to your conversation with Megan.
This is a strange issue to happen on a Windows computer, indeed and definitely not a known one.
May I ask, is your 'E' drive an internal or external drive?
And what happens now, if you reinstall Dropbox and switch the folder to online-only again?
This is a strange issue to happen on a Windows computer, indeed and definitely not a known one.
May I ask, is your 'E' drive an internal or external drive?
And what happens now, if you reinstall Dropbox and switch the folder to online-only again?
IsaacGaz
4 years agoExplorer | Level 4
Hey Hannah thanks for jumping in!
My E drive is internal. When I tried reinstalling dropbox and having the folders online (after a couple days of waiting for Dropbox to sync) I ran into the same error "cannot sync not enough disk space", however there's still several terrabytes of free space on the disk.
I thought for a second it might be because the disk is damaged, however when I ran some repair software it said it wasn't. I'll look more into this (maybe uninstall Dropbox and reinstall it on a different disk).
Do you know if there's anything that can be done on the Dropbox end?
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