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  • pcp812's avatar
    pcp812
    Explorer | Level 4
    2 years ago

    The problem was resolved for a time but it's back. I've been using my computer for the past hour and Dropbox is still "reconnecting to the internet." Had to restart Dropbox to get it working.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey pcp812, sorry to hear about that! 

     

    Just wanted to check in with you and see if the behavior remains the same today.

     

    Keep me posted!

  • pcp812's avatar
    pcp812
    Explorer | Level 4
    2 years ago

    Yup, it's continuing again. Seems whenever I wake my computer from sleep, Dropbox has the "reconnecting to the internet" problem.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi pcp812,

     

    Since the root cause of this issue was addressed, the error message you're receiving is happening for a different reason. If you're still getting this error message, would you mind if we reached out to you via email?

     

    Thanks,

    Ben

  • pcp812's avatar
    pcp812
    Explorer | Level 4
    2 years ago

    Sorry for the late response, but yes, this issue keeps happening. It stopped for a while, and now it's back whenever I restart my computer or wake it from sleep. Yes, please reach out to me via email. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you an email @pcp812, I'll see you there!

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