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Right-click options missing in MacOS.
Based on previous threads here, the solution seems to be to quit both Dropbox and Finder, but that has not worked for me. I have the Dropbox icon active in my menu bar, but don't have any right-click options as if it's not installed. Dropbox is enabled in my App extensions though. Also, I can no longer drag and drop files from Finder into the shortcut menu on the left-side of Finder. If I try that it gives me a circle with line through it. Also, when I put files in Dropbox from my other computer, on my Mac they all have the "cloud" icon next to them so they have to be downloaded. The only thing that's changed software or hardware is a few weeks ago I got a notification from Dropbox that it was ready to move the files in my box to a secure one? Something like that? Other than that nothing has changed, it just disappeared and I can't get it back. MacOS Ventura, M1 Air. Thanks in advance for any advice as I use these shortcuts daily!
Thanks for the info, as you're running the new version of the Dropbox desktop application for Mac OS, context menus for Dropbox should only appear when you're right clicking files in the Dropbox folder itself. You shouldn't get any Dropbox options for files outside the Dropbox folder.
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- Hannah
Dropbox Community Moderator
Hey cloudstoragelover, I do understand this is quite inconvenient and I can also confirm it's one of the expected changes after the update.
We do appreciate your feedback, though, and I will make sure that your comments are passed along to our team.
If you need anything else, just give us a shout.
Will this be fixed in future updates? This is a major drawback to the beta and will have to revert back if not.
I frequently use finder to search for a folder, right-click the folder for context menus and send away.
The only work-around is to right-click once it's found in finder to "Show in Enclosing Folder" then manually scroll to find the right folder to then right-click for context menus... with larger file directories - this is a hugeee pain.
This means that outside the dropbox folder on mac, I can no longer select "send via transfer" which is really frustrating. Is there a plan to resolve this?
- Jay
Currently, as this is expected behavior with the newer version of the Dropbox desktop application, it wouldn't be possible to revert this change.
Is there a plan to find a way to bring this back? Can it be requested as a feature request/voted on etc?
Used to be able to right click on an item and have a drop box menu show up to move it to drop box. upgraded to Sonoma OS on mackbook and now there is no right click option. Anyone have a fix?
- Hannah
Hey wtravlr1, thanks for reaching out to our Community.
Can you please confirm that you're on the new Dropbox for macOS version of our app (with the Dropbox folder located in ~/Library/CloudStorage)?
If that's the case, then this is the expected behavior, I'm afraid.
I've moved your post to a relevant thread, so make sure to check out the solution posted by Jay.
yes using the newest ios and os for dropbox. on mac Sonaoma and IOS 17.0.3. and the right click no longer works. Really like the ease of it instead of having to open two apps to transfer a file to drop box. I only transfer files as I need to and really used the right click. menu. Please put it back!
